Shipping & Refund Policy

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Within Australia

All of our Little Black Brooch merchandise will be sent via Express Post with a flat rate delivery of $10.55, with your order arriving within 2-3 business days, anywhere across Australia. (unfortunately our local post office cannot guarantee next business day delivery due to it's location)
You will receive an email from us letting you know your order has been posted along with your tracking number. Please allow LBB 1-5 business days to ship your order.

For the Rest of the World

All of our Little Black Brooch merchandise will be sent Registered Post International which will be calculated upon checkout, with your order arriving within 7-10 business days.
It is the fastest international tracked service, with secure and reliable service to 30 destinations worldwide, your order will have proof of posting, signed record of delivery and each article has a unique indentification number.
You will receive an email from us letting you know your order has been posted along with your tracking number. Please allow LBB 1-5 business days to ship your order.

Please note, that Australia Post guarantees these services from the time your order is posted, not from the time you place your order with us. Items returned to us by Australia Post due to incorrect or partial addresses, or items not collected from the depot, will require additional payment to reship. And unfortunately we cannot take responsibility for delays caused by Australia Post, or other international delivery services.

Signature Required
A signature is required on delivery for domestic and international shipping for tracking purposes. To avoid a failed delivery attempt please use an address where someone can sign for your package during business hours, ie. a business address.

Refunds
If you feel our product is not up to advertised standard or faulty in anyway, we will be happy to give you a full refund (including your original postage costs, but NOT including return postage costs) within 30 days. We will issue a refund to your PayPal account once the goods are received by us.